Privacy policy
General Information
Cargospy OÜ strives to offer users a safe and personalized service. In order to provide service, Cargospy OÜ must process the personal data of the client in order to ensure the operability service on the portal cargospy.eu. Cargospy OÜ protects your privacy and undertakes to protect your personal data when using the online booking service on the portal cargospy.eu.
This Privacy Policy applies when you visit and / or use the online service in accordance with the Terms of Use cargospy.eu (the "Terms of Use"), and the Privacy Policy applies to all services provided by cargospy.eu.
Cargospy OÜ provides you with an opportunity, to some extent, to control the collection, use and distribution of your personal data on the portal cargospy.eu, as stated in this Privacy Policy, and also in the Cookie policy.
It is important that you become familiar with this Privacy Policy and be confident in the processing of your personal data by the portal cargospy.eu.
Cargospy OÜ, in particular the portal cargospy.eu operates in accordance with applicable laws and regulations on data protection, including the General Regulation on the Protection of Personal Data (EC) 2016/769.
Data controller
Cargospy OÜ is a data operator that is responsible for all your personal data collected on the portal cargospy.eu, as well as for their processing.
Cargospy OÜ
Reg. Number: 12773983
Läänemere tee 24-6,
13913 Tallinn, Estonia
e-mail: [email protected]
Phone: +372 5463 1142
Changes
The service provided by Cargospy OÜ is constantly evolving and applicable data protection laws may also change, which means that from time to time, Cargospy OÜ may need to update or change this Privacy Policy applicable to the portal cargospy.eu, without special notice. Therefore, it is important that you become familiar with this Privacy Policy every time you visit cargospy.eu.
Minors
Cargospy OÜ applies a strict age limit for the use of the service cargospy.eu. Thus, persons under the age of 18 cannot transfer their personal data to Cargospy OÜ on the portal cargospy.eu.
Data collected on the portal cargospy.eu
The data you provide to Cargospy OÜ on the portal cargospy.eu.
Registration
Cargospy OÜ collects personal information that you provide in connection with the registration of your account. To use the cargospy.eu service, you must have a registered account at cargospy.eu. When you register an account, you need to provide the following information:
1. E-mail address
2. Login
3. Password
User Profile
Cargospy OÜ collects the personal data that you provide in connection with the completion of the user profile. To use the service cargospy.eu you must fill out the user profile on cargospy.eu.
When you fill out a personal profile, you need to provide:
1. Name
2. Surname
3. Phone
4. Country
5. Town
If you fill out a company profile, you need to provide:
1. Company name
2. Company registration number
3. Phone
4. Country
5. Town
Administration of the service cargospy.eu
Cargospy OÜ also collects personal information that you provide in connection with the administration of the online booking service. You also need to provide data when you contact customer support, or in any other way provide personal information on the portal cargospy.eu.
Use of Services
Cargospy OÜ also collects data created when you visit or use the cargospy.eu portal, including the use of your account. This means that Cargospy OÜ stores and processes data on how you use cargospy.eu, such as the bookings that you make, and the correspondence between you and Cargospy OÜ.
Objectives of processing personal data on the portal cargospy.eu
The purposes of processing your personal data on the portal cargospy.eu and the legal grounds for such processing are described below.
Registering a client account or a business partner account
For you, data processing is necessary to create an account. All online companies require that you, as a user, register an account with the service.
Fulfillment of the contract. Collection and processing of personal data is necessary to fulfill the obligations of Cargospy OÜ under the Terms of Use between you and Cargospy OÜ.
Administering the service and your data
Data processing is necessary to administer the service, including online booking and administration of your data.
Administration of the service and your data is also necessary to maintain a client relationship between you and Cargospy OÜ.
Fulfillment of the contract. Collection and processing of personal data is necessary to fulfill the obligations of Cargospy OÜ under the Terms of Use between you and Cargospy OÜ.
Individualization and personalization of the service
Data processing is necessary to create personalized content in the online booking service, providing you, as a user, with recommendations on relevant services, special campaigns and other similar activities.
Fulfillment of the contract. Collection and processing of personal data is necessary to fulfill the obligations of Cargospy OÜ under the Terms of Use between you and Cargospy OÜ.
Provision of quality customer service
Cargospy OÜ offers options for customer support cargospy.eu via e-mail and using the built-in chat. Uses the information you provided for studying, responding and resolving complaints and service problems, for example, errors on cargospy.eu.
Fulfillment of the contract. Collection and processing of personal data is necessary to fulfill the obligations of Cargospy OÜ under the Terms of Use between you and Cargospy OÜ. In the event that a non-client contacts the customer support service of Cargospy OÜ, the processing of data is based on legitimate interests. Processing is necessary to ensure that during the solution of the problem it is possible to comply with the interests of both Cargospy OÜ and yours.
Exclusion of abuse of service and the exclusion, prevention and investigation of violations with respect to Cargospy OÜ and / or you.
Data processing is necessary to prevent and investigate any fraudulent or other offenses.
Data processing is also necessary to prevent and investigate the persecution, attempts to illegally log into your account or any other activities prohibited by law or the Terms of Use between you and Cargospy OÜ, as well as the rules of operation of Cargospy OÜ. In addition, data processing is necessary to ensure the safe use of the service, improve and develop the IT environment cargospy.eu, and to protect you and your account from attacks and intrusions.
Fulfillment of the contract. Data processing is necessary for Cargospy OÜ and for you, both for the user, to fulfill its obligations under the Terms of Use between you and Cargospy OÜ. In cases where data processing is not required to comply with the Terms of Use between you and Cargospy OÜ, it is based on the legitimate interest in protecting, preventing and combating abuse on the portal cargospy.eu, as well as preventing and studying any offense in relation to the Cargospy OÜ or you as a user.
Marketing service cargospy.eu
Cargospy OÜ processes personal data to promote its products, services and campaigns.
Cargospy OÜ also processes personal data through profiling to be able to offer you personal offers and advertising. You can at any time refuse to receive personal offers created by profiling, by rejecting them and any marketing information on your account.
As a user, you can also opt out of direct marketing with the settings in your account.
Legitimate interest. Data processing is based on a legitimate interest in the marketing of Cargospy OÜ and the service, including various events organized or sponsored by Cargospy OÜ.
Communication and communication facilities
Cargospy OÜ communicates with you through various communication channels, for example, by e-mail, mobile phone, service announcements, and other similar methods. The reports of Cargospy OÜ may contain the news of Cargospy OÜ, inquiries and information about the safety of the service, reminders and marketing information concerning the portal cargospy.eu and directly Cargospy OÜ.
Fulfillment of the contract. For certain types of communication, Cargospy OÜ must fulfill its obligations under the Terms of Use between you and Cargospy OÜ, for example, providing information on security and legal matters.
Legitimate interest. Some types of communication are based on the legitimate interest in the possibility of sending information from Cargospy OÜ, as well as marketing information, services and products of Cargospy OÜ.
Development of service and carrying out of interrogations, and also performance of the business analysis and statistical calculations.
Data processing is necessary to develop and improve the service and to ensure the convenience of its use.
Cargospy OÜ analyzes the patterns of use of the service, among other things, in order to be able to take measures to improve and develop.
Legitimate interest.Data processing is based on a legitimate interest in improving and developing the business, including the service cargospy.eu, and also in the interest of creating a convenient service for Cargospy OÜ customers.
Fulfillment of legal obligations related to Cargospy OÜ
Data processing is necessary to fulfill the legal obligations of Cargospy OÜ in connection with legal requirements, court decisions or official decisions. Cargospy OÜ is required to comply with applicable laws, such as laws on the provision of services, accounting.
Legitimate interest. Data processing is necessary to fulfill one or more legal obligations related to Cargospy OÜ.
Processing for other purposes
The basic rule is that your personal data is processed only for specific purposes for which you have collected. However, your personal data may be processed for other purposes, provided that these goals are consistent with the original for which your personal data has been collected. For example, Cargospy OÜ can process your personal data (for other purposes) for legal reasons.
Duration of data storage
Cargospy OÜ does not save your data longer than is necessary for the specified purposes. Cargospy OÜ retains your personal data until the customer relationship is over. Cargospy OÜ can store data for three years after the customer relationship is over.
Legal requirements or formal decisions may extend this period. After that, the data is deleted. However, you may require that Cargospy OÜ delete your personal data earlier, provided that the customer relationship is over, and that Cargospy OÜ does not need your personal data to fulfill its legal obligations in accordance with the law. In case you do not want to receive any marketing information from Cargospy OÜ, Cargospy OÜ will stop processing your personal data for this particular purpose. The same applies to situations where you do not give your consent.
Cargospy OÜ can store some of your personal information for more than three years after the customer relationship is over, in order to comply with legal, regulatory and / or licensing terms and requirements. For example, Cargospy OÜ is required to keep certain of your personal data for six years from the end of the reporting period (year) in accordance with the Accounting Law (1997/1336). Cargospy OÜ processes only part of your personal data required for these specific purposes. Cargospy OÜ can also process your personal data more than three years after the termination of the client relationship, if personal data is included in the current legal process.
Exchange and transfer of personal data
Disclosure of personal data
Cargospy OÜ processes your personal data with the highest degree of confidentiality and discloses it to third parties in accordance with this Privacy Policy and to persons authorized to process personal data that has committed to confidentiality. Otherwise, Cargospy OÜ will transfer your personal data to third parties only if you consent to such notification.
Cargospy OÜ may disclose your personal data in cases where Cargospy OÜ must do so by law, regulation or as a result of a request from the authorities (police, tax authorities or other similar bodies) to disclose the data. Cargospy OÜ may also disclose your details in cases where Cargospy OÜ suspects that a crime has been committed.
Handlers for personal data
To provide online booking services on the portal cargospy.eu, Cargospy OÜ uses so-called "data handlers" - companies that process personal data on behalf of Cargospy OÜ in accordance with the instructions of Cargospy OÜ. Cargospy OÜ uses the following processors:
- IT companies that provide IT solutions for the necessary work, technical support and service maintenance of cargospy.eu and other activities of Cargospy OÜ.
- Companies engaged in marketing (social media, advertising agencies and partner programs).
The exchange of personal data with data processors occurs only for the agreed purposes for which Cargospy OÜ collected personal data, for example, to fulfill the obligations of Cargospy OÜ under the Terms of Use of the online reservation service cargospy.eu.
Other companies
Cargospy OÜ shares personal information with other companies that it cooperates with, but which do not act as a data processor on the part of Cargospy OÜ, that is, if the company is an independent data operator. This means that these companies independently decide how personal data will be processed.
Cargospy OÜ shares data with the following companies who are solely responsible for these data:
- Maksekeskus AS (card payments, bank links and other payment services).
- Representatives of the services posted on the online booking portal cargospy.eu.
In cases where your personal data is transferred to a company that processes it personally, the Privacy Policy of the company to which it was transferred is used to process your personal data.
For more information about companies that independently process your personal data, contact Cargospy OÜ. Cargospy OÜ can provide data on your request in case it does not conflict with the interests of Cargospy OÜ.
Transfer of personal data
Cargospy OÜ always strives to process your personal data as far as possible within the European Union (EU) and the European Economic Area (EEA). In cases where it is necessary to transfer personal data outside the EU / EEA, for example, to exchange personal data with a data processor that either owns or owns a subcontractor or stores personal data in a country outside the EU / EEA, Cargospy OÜ takes the necessary and reasonable legal, technical and organizational measures to ensure that the level of protection is the same as within the EU / EEA. When transferring personal data to a country outside the EU / EEA, the protection level is guaranteed either by a decision of the EU Commission (the relevant country provides an adequate level of protection) or the company is associated with a Privacy Shield framework agreement or standard EU agreements. Other appropriate safeguards are the approved code of conduct in the receiving country and the application of the company's internal rules. In cases where Cargospy OÜ transfers personal data to the US, data processing is supported either by standard EU agreements or by the Privacy Shield framework.
Your rights
Access right
You have the right to access your personal data, that is, to the information about which personal data Cargospy OÜ processes about you, provided that this data does not affect the rights, interests and freedoms of others or access to personal data is not prohibited in accordance with the requirements of the law. Please note that in cases where Cargospy OÜ receives a request for access to the data, Cargospy OÜ may request additional information from you to ensure that the request is processed efficiently and that the data is disclosed to the right person.
Right to rectify
You have the right to correct incorrect personal data, as well as an application for supplementing incomplete personal data.
You can update your contact information yourself in your account. Correction or addition of other data is done by contacting Cargospy OÜ.
"The right to be forgotten"
You have the right to request that Cargospy OÜ delete all or some personal data, for example, if they are no longer needed for purposes for which they were collected or otherwise processed.
Please note that Cargospy OÜ may reject your request for the removal of your personal data in cases where processing is performed in accordance with legal obligations that apply to Cargospy OÜ, for example, in accordance with the Law on Accounting. Cargospy OÜ may also deny your request for the removal of your personal data if Cargospy OÜ has a strong legal interest in the processing or if necessary by Cargospy OÜ for any legal settlement and legal action.
Right to limit data processing
You have the right to request that the processing of your personal data in Cargospy OÜ be limited, for example, if you dispute the accuracy of your personal data or processing is illegal, but you do not want your personal data to be deleted. The processing of your personal data may also be limited to the installation or execution of legal actions; as well as in cases where processing is based on legitimate interests to the extent necessary to determine whether Cargospy OÜ has a legitimate interest in which there is more weight than in your legal grounds.
Please note that Cargospy OÜ has the right to store your personal data during the period when your personal data is processed and processed during the installation or execution of legal actions. Cargospy OÜ has the right to protect any other rights of individuals or legal entities. Cargospy OÜ can also process such data in those cases where you have given your consent, or for reasons related to important public interests.
Right of objection
You have the right to object to the processing of your personal data in Cargospy OÜ for direct marketing and processing that is supported by legitimate interests.
Direct Marketing
You have the right, at any time, to object to the processing of your personal data relating to direct marketing, including profiling (analysis of collected personal data) to the extent that profiling is related to direct marketing.
As a user, you can choose the channels that Cargospy OÜ can use to send marketing information to you through the settings in your account. If you do not want any such information to be sent to you, Cargospy OÜ will stop sending you any marketing-related information and stop processing such personal information.
Legitimate interest
In the event that Cargospy OÜ relies on legitimate interest to support the processing of data, then you may object to such processing.
However, please note that Cargospy OÜ can continue processing if Cargospy OÜ has a valid reason for processing personal data. That is, if the interests of Cargospy OÜ are more powerful than your interests. Otherwise, Cargospy OÜ can process your personal data only during the installation or execution of legal actions.
Right to transfer data
If the processing of your personal data by Cargospy OÜ is based on your consent or on the terms of use of Cargospy OÜ on the portal cargospy.eu and your personal data is provided by you and the processing process is automated, you have the right to request the transfer of your data to another data operator (right to transfer data). The transfer of data is possible if it does not conflict with the interests of the operation of Cargospy OÜ.